Compliance Page & Mandatory Disclosures
Complaint Record
As per SEBI circular SEBI/HO/IMD/DF1/CIR/P/2019/169 issued on 27 Dec 2019, this page records the number of complaints received, in-process & resolved for the WealthWisher Financial Planners & Advisors.
Last updated on 31 Dec 2024.
Data for the month ending– 31 Dec 2024
| Sr.No | Received from | Pending at the end of last month | Received | Resolved * | Total pending # | Pending complaints >3months | Average Resolution time
(in days) |
| 1. | Directly from Investors | 0 | 0 | 0 | 0 | 0 | NA |
| 2. | SEBI(SCORES) | 0 | 0 | 0 | 0 | 0 | NA |
| 3. | Other Sources(if any) | 0 | 0 | 0 | 0 | 0 | NA |
| Grand Total | 0 | 0 | 0 | 0 | 0 | NA |
Average Resolution time is the sum total of the taken to resolve each complaint in days in the current month divided by the total number of complaints resolved in the current month.
Trend of Monthly Disposal of Complaints
| Sr.No | Month | Carried forward from previous month | Received | Resolved* | Pending# |
| 1 | Nov, 2023 | 0 | 0 | 0 | NA |
| 2 | Dec, 2023 | 0 | 0 | 0 | NA |
| 3 | Jan, 2024 | 0 | 0 | 0 | NA |
| 4 | Feb, 2024 | 0 | 0 | 0 | NA |
| 5 | Mar, 2024 | 0 | 0 | 0 | NA |
| 6 | Apr, 2024 | 0 | 0 | 0 | NA |
| 7 | May, 2024 | 0 | 0 | 0 | NA |
| 8 | Jun, 2024 | 0 | 0 | 0 | NA |
| 9 | Jul, 2024 | 0 | 0 | 0 | NA |
| 10 | Aug, 2024 | 0 | 0 | 0 | NA |
| 11 | Sep, 2024 | 0 | 0 | 0 | NA |
| 12 | Oct, 2024 | 0 | 0 | 0 | NA |
| 13 | Nov, 2024 | 0 | 0 | 0 | NA |
Total – 0 (Zero)
* Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
Trend of Annual Disposal of Complaints
| Sr. No | Year | Carried forward from previous year | Received | Resolved* | Pending# |
| 1 | 2021-22 | 0 | 0 | 0 | NA |
| 2 | 2022-23 | 0 | 0 | 0 | NA |
| 3 | 2023-24 | 0 | 0 | 0 | NA |
| Grand Total | 0 | 0 | 0 | NA |
*Inclusive of complaints off previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.
|
In case of any complaints/grievances against your Investment Advisor, Please contact the Compliance Division of your Investment Adviser, Mr Madhupam Krishna at madhupam@thewealthwisher.com and Phone Number +91 9828156400. If you are not satisfied with the response, you can contact SEBI through their Grievance Redressal Portal at http://scores.gov.in or you may also write to any offices of SEBI. For any queries, feedback or assistance, please contact SEBI office on Toll Free Helpline at 1800 22 7575 / 1800 266 7575 |
| Serial Number | Financial Year | Compliance Audit Staus | Remarks If Any |
| 1 | FY 2021-22 | Conducted | NIL |
| 2 | FY 2022-23 | Conducted | NIL |
| 3 | FY 2023-24 | Conducted | NIL |
Grievance Redressal/ Escalation Matrix As on 1 Jan 2025
| Details of designation | Contact Person Name | Address where the physical address location | Contact No | Email-ID | Working hours when complainant can call |
| Customer Care | Madhupam Krishna | 638 B, Lane no 8, Janpath, R S Nagar, Jaipur 302019 | 9828156400 | madhupam@thewealthwisher.com | 10 AM to 6 PM (Mon-Friday) & Excluding Public Holidays |
| Head of Customer Care | Madhupam Krishna | 639 B, Lane no 8, Janpath, R S Nagar, Jaipur 302019 | 9828156400 | madhupam@thewealthwisher.com | 10 AM to 6 PM (Mon-Friday) & Excluding Public Holidays |
| Compliance Officer | Madhupam Krishna | 641 B, Lane no 8, Janpath, R S Nagar, Jaipur 302019 | 9828156400 | madhupam@thewealthwisher.com | 10 AM to 6 PM (Mon-Friday) & Excluding Public Holidays |
| CEO | Madhupam Krishna | 643 B, Lane no 8, Janpath, R S Nagar, Jaipur 302019 | 9828156400 | madhupam@thewealthwisher.com | 10 AM to 6 PM (Mon-Friday) & Excluding Public Holidays |
| Principal Officer | Madhupam Krishna | 644 B, Lane no 8, Janpath, R S Nagar, Jaipur 302019 | 9828156400 | madhupam@thewealthwisher.com | 10 AM to 6 PM (Mon-Friday) & Excluding Public Holidays |
